Troubleshooting Guide


Step-by-Step Help for Common Issues


Find solutions for scanning your driver's licence, registering your Secure Fob, and more

Register myAutoPlus

Sign up and verify your identity by scanning your licence and answering three questions on your latest insurance policy.

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Register Secure Fob

Register your Secure Fob devices to your vehicle.

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Upgrade your account

Upgrade your account for free to gain access to additional services.

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Scanner issues

Troubleshoot problems with the licence scanner during registration.

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Confirm your details (validation) issues

Resolve registration issues when verifying your identity on your latest insurance policy.

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